Privacy Policy

Last Updated: October 2026

Introduction

This Privacy Policy describes how KlipTools AI ("we," "us," or "our") collects, uses, and protects information when you use our website at kliptools.io (the "Service"). We are committed to protecting your privacy and being transparent about our data practices.

Information We Collect

Information You Provide

When you use our tools, you may upload files (videos, audio) for processing. These files are processed on our servers. Your upload is deleted when the job ends. The finished result (for example the converted or transcribed file) is kept so that you can download it: for up to 6 hours for tools that run as queued jobs, and for about 1 hour for the video downloader. After that it is deleted. We do not review your files.

Credit Packs and Payments

If you buy a credit pack, the purchase takes place on kliptools.com and the payment is handled by an outside payment provider (Stripe or Paddle), not by us. For each pack we keep the e-mail address given at checkout, the amount paid, and the credit code and its balance, so that we can send your receipt and activate the pack. Credits are spent against the code you enter on a tool page; no account is created.

Ratings and Feedback

After a download, a tool may ask you to rate the file from 1 to 5 stars and add an optional comment. Ratings are anonymous: we do not store your IP address with them. So that we do not ask you twice, we keep a one-way, salted hash of your IP address (for IPv6, of its network prefix) for up to seven days, which cannot be turned back into the address.

If you tick “Let me know when this tool is fixed or my suggestion is added”, we also ask for your e-mail address. We use it only to answer that feedback and to tell you when the tool has been fixed or your suggestion added. We do not use it for newsletters or marketing, and we never sell or share it. It is stored with your rating on our servers and included in the notification e-mail we receive about your feedback. Feedback given on kliptools.io is passed to kliptools.com, which sends that e-mail to us. You can ask us to delete it at any time using the contact details below.

Automatically Collected Information

When you visit our website, we automatically collect certain technical information:

Information from Third-Party Services

How We Use Information

We use the information we collect to:

File Processing and Data Retention

Uploaded files are processed in memory or temporary storage on our servers. Your upload is deleted when the job ends. The finished result is kept for up to 6 hours (queued tools) or about 1 hour (video downloader) so that you can download it, and is then deleted. We do not retain other copies of your files.

Language preferences are stored as cookies on your device and persist until you clear your browser cookies or change your preference.

Analytics data is retained according to Google Analytics' standard retention policies (typically 14 months for user-level data).

Cookies

We use the following types of cookies:

Essential Cookies: Required for the basic functionality of our website, including language preference storage.

Analytics Cookies: Used by Google Analytics to track anonymized usage patterns and help us understand how to improve our tools.

You can control cookies through your browser settings. Note that disabling essential cookies may affect the functionality of our tools.

Third-Party Services

Our website uses the following third-party services:

These services may collect information as described in their respective privacy policies.

Data Transfers

As our tools are used by visitors worldwide, your information may be processed on servers located in different countries. We take reasonable measures to ensure your data is treated securely.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

For EU/EEA Residents (GDPR)

Under the General Data Protection Regulation, you have additional rights including data portability, the right to restrict processing, and the right to lodge a complaint with a supervisory authority. Our legal basis for processing is legitimate interest (providing and improving our free tools) and consent (for non-essential cookies).

For California Residents (CCPA)

Under the California Consumer Privacy Act, you have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.

For Brazilian Residents (LGPD)

Under the Lei Geral de Proteção de Dados, you have rights to access, correction, deletion, and information about shared data. Contact us to exercise these rights.

Children's Privacy

Our tools are not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

Security

We use industry-standard security measures to protect your data during transmission and processing, including HTTPS encryption for all connections and regular security updates for our infrastructure.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or want to exercise your data rights, contact us at:

Email: [email protected]

Website: https://kliptools.io